Shipping
Please check the shipping price at purchase page since the shipping price is different in each region.
Payment
Pay by credit card (no installment payments) or AliPay.
We accept: Visa, Mastercard, JCB, American Express, Diners Club
Confirmation emails after your order
You will receive an automatic order confirmation email immediately after your order. Later, you will also receive another order confirmation email from us with the subject: "Thank you for ordering (name of product)". Please be sure to check this email.
Inventory
Our inventory is shared with our retail location, so inventory may sometimes be out of sync. We will contact you if your product is not available. Thank you for your understanding.
Inquiries
Available: 9:00 AM – 5:00 PM (GMT+9)
[Closed on Saturday, Sunday, and National Holidays]
Inquire here ＞＞
We will review your inquiry and contact you by the end of the next business day (exceptions during busy season). If you do not receive a response to your inquiry or order, please contact us by phone.
